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Neospin casino review: games, bonuses & more

Neospin Casino Review: Games, Bonuses & More

By

James Thornton

6 Mar 2026, 12:00 am

21 minutes estimated to read

Introduction

Jumping into the world of online casinos can be a bit like stepping into a bustling city for the first time—exciting but a little overwhelming. Neospin Casino has been catching the eyes of many Aussie players lately, boasting a fresh vibe paired with a solid lineup of games and bonuses. But what really sets it apart in the crowded online gambling scene?

This guide lays out everything you need to know, from the game selection and user experience to security measures and customer support. Whether you’re a seasoned punter, a casino staff member looking to get insights on market trends, or an IT pro interested in backend tech, this deep-dive will shed light on how Neospin stacks up.

Colorful assortment of online casino slot games with vibrant themes and glowing symbols
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Understanding these key points helps you make smarter decisions around where to play or what features to suggest to clients and colleagues, especially in a market as competitive as Australia's. Let’s break down what makes Neospin tick and why it's gaining traction among the local crowd.

Overview to Neospin Casino

Understanding Neospin Casino at the outset is key for anyone looking to get the most from their online gambling experience. This section sets the stage by breaking down what Neospin is all about—its origins, governance, and who it's designed for. Knowing these basics helps you make smarter choices, like how to pick games that really fit your style and where your money is safest.

For example, if you know Neospin has solid regulation behind it, you can feel more confident depositing your funds. Likewise, grasping who the site targets means you're less likely to bump into confusing features or irrelevant promotions. Basically, this introduction is your roadmap before you dive deeper into the nitty-gritty.

Background and Ownership

History of Neospin Casino

Neospin is a relatively fresh player on the scene, launched in late 2020. Despite being young, it’s made waves by focusing on a user-friendly approach and a broad game library. Its Australian roots shine through in tailored promotions and game choices reflecting local tastes.

The history here isn’t just trivia; it shows the site's growth and trustworthiness. Recognising a casino's timeline can clue you in on how stable and reliable it is—newer sites might lack polish or a track record but could offer better bonuses. Neospin strikes a decent balance, showing dedication to growth and player satisfaction.

Licensing and Regulation

Playing at Neospin means your gameplay is overseen by well-respected authorities. It holds a licence from the Malta Gaming Authority (MGA), a body known for stringent standards on fairness and security. This means independent audits and checks are in place to protect your interests.

For Australian players especially, licensing matters because it ensures your funds and data aren’t just floating in the ether. It also guarantees dispute resolution avenues if things ever go sideways. Always double-check a casino’s licensing information before committing your cash.

Target Audience and Market Focus

Appeal to Australian Players

Neospin's features show it knows what Aussies like. From deposit methods like POLi to localised promotions such as sporting event bets, the site makes a clear nod to its Australian clientele. Language, currency options in AUD, and customer support hours tailored for Australian time zones smooth the experience further.

This focus means you’re not stuck navigating foreign regulations or losing money in conversion fees. Plus, promotions tied to Australian holidays or sporting events help keep things fresh and relevant.

International Reach

Though Aussie players get the spotlight, Neospin isn’t a one-trick pony. It welcomes users globally, offering multi-currency support and a vast library of games that appeal broadly. This diversity can benefit Australian players too, introducing them to international jackpots or new game types.

At the same time, Neospin adapts responsibly for different regions, respecting local gambling laws and customs. This flexibility shows a well-rounded business that’s aiming to grow steadily without neglecting regulatory or cultural nuances.

A good introduction isn’t just a friendly hello—it’s the groundwork that builds trust and sets expectations for everything that follows.

Selection of Games Available

When it comes to choosing an online casino, the range and quality of games available can make or break the experience. Neospin Casino understands this because no two players are the same; while some chase the thrill of spinning reels, others prefer strategy-heavy table games or the immersive buzz of live dealers. This section shines a light on how Neospin caters to these varying tastes with a well-rounded selection, ensuring both casual players and seasoned gamblers find something to enjoy.

Variety of Casino Games

Slots

Slots are often the largest attraction at online casinos, and Neospin knows this full well. The site offers a robust library of slots ranging from classic three-reel setups to complex video slots with multiple paylines and bonus features. Titles like Book of Dead by Play’n GO or Starburst from NetEnt are standout favourites, each bringing unique themes and innovative gameplay. The slots section appeals because it balances simplicity for newcomers and depth for high rollers, with progressive jackpots adding extra excitement for those chasing big wins.

Table Games

For players who like to put their skills and strategy to the test, Neospin offers a solid lineup of table games. Classics such as blackjack, roulette, and baccarat are well represented, with several variations to keep things interesting. For instance, European and American roulette options cater to different player preferences and odds. This variety lets players pick their comfort zones or push boundaries, providing a more engaging, nuanced gambling experience beyond the spinning reels.

Live Dealer Options

Live dealer games bring the casino atmosphere right to your screen, and Neospin’s live offerings are top-notch. Powered by industry leaders like Evolution Gaming, players can enjoy authentic blackjack, roulette, and poker tables streamed in real-time, hosted by professional dealers. This not only heightens trust with visible gameplay but also encourages social interaction, an element online play sometimes lacks. It makes for a compelling choice for those missing the in-person casino vibe.

Software Providers Behind Neospin

Reputable Developers

The backbone of any good casino’s game quality is its software providers, and Neospin pools talent from some of the best in the business. Big names such as Microgaming, NetEnt, Play’n GO, and Evolution Gaming provide their games here, ensuring a mix of reputable titles known for entertaining graphics and smooth play. Their involvement also means reliability and fairness, as these providers have rigorous testing and certification processes upstream before games ever reach players.

Game Performance and Fairness

Performance-wise, the games at Neospin load quickly and run smoothly even on mobile devices, which is crucial for an enjoyable experience. Equally important is fairness; Neospin’s games use certified Random Number Generators (RNGs) to guarantee unbiased outcomes. This transparency builds confidence among players, reassuring them that wins and losses aren't manipulated. The combination of engaging gameplay and trustworthiness helps maintain Neospin's solid reputation in a competitive market.

A diverse game selection backed by top-tier software developers is a hallmark of an online casino that values not just entertainment but also player trust and satisfaction. Neospin checks these boxes well, ensuring players get both variety and quality.

In summary, the selection of games available is not just a checklist item for Neospin but a carefully curated element that impacts every player's experience. Whether you’re spinning pokies, strategising over cards, or living it up with a dealer online, the game variety and its quality matter deeply. Neospin’s lineup reflects a commitment to covering all bases, making it a strong contender in the Aussie online casino market.

User Experience and Website Interface

User experience (UX) and the website interface are the backbone of how players interact with Neospin Casino. A slick, navigable interface can make or break the time users spend on the platform, affecting everything from how quickly they find their favourite games to whether they enjoy the overall session. For casino sites, this matters more than just aesthetics — in a crowded marketplace, a smooth UX can turn casual visitors into regular players.

Website Design and Navigation

Mobile Compatibility

We live in a mobile-first era, and Neospin Casino knows that better than most. Their platform is fully optimised for smartphones and tablets, meaning you can spin the reels or join live dealer games with zero hassle on the go. The site adjusts seamlessly to different screen sizes without losing any functionality, whether you’re on an iPhone, Android, or iPad. Plus, buttons and menus are sized well for touchscreens, so it’s easy to tap around without accidentally pressing the wrong thing. This flexible design ensures players aren’t stuck at their desktops and can enjoy uninterrupted gaming anywhere.

Ease of Use

When it comes to usability, Neospin keeps things straightforward. The homepage spotlights popular games and promotions without overwhelming users with clutter. Menus are categorised clearly — slots, table games, live casino, promotions — so navigation feels intuitive rather than like cracking a code. Even first-timers won’t get lost or frustrated hunting for specific games or account options. The loading times are crisp, and there’s no lag when switching between sections. In other words, it’s a smooth ride from login to gameplay, which means less frustration and more time having fun.

Account Registration and Verification

Sign-up Process

Opening an account at Neospin is quick and painless. Players just need to hit the "Sign Up" button and fill in essential details like email, username, password, and date of birth. The form is concise, avoiding unnecessary questions that can put people off. The whole process rarely takes more than a few minutes, which is important for players who want to dive straight into the action. There’s also an option to subscribe to newsletters during sign-up, allowing players to stay updated on bonuses without having to dig through menus later.

Verification Steps and Requirements

Account verification is a necessary step for security and compliance, especially since Neospin accepts Australian players who often deal with strict regulatory standards. After registration, the casino asks for identity proof like a scanned driver’s licence or passport. Address verification, using recent utility bills or bank statements, is also common. While this might seem like a hassle, it's a small price to pay for safer deposits and withdrawals. The verification process typically wraps up within 24 to 72 hours if you provide clear documents. Once verified, players experience smoother cashouts and added peace of mind, knowing their account is locked down and compliant.

Without a user-friendly interface and a streamlined verification process, even the best game library won't retain players. Neospin strikes the right balance, making it easy to sign up and get playing without skimping on security or convenience.

Modern digital interface showcasing secure payment options and user-friendly navigation
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Overall, the focus on clear navigation and mobile readiness combined with a fuss-free registration process makes Neospin a solid choice for anyone who values effortless online casino experiences.

Promotions and Bonus Offers

Promotions and bonus offers play a significant role in enhancing the experience at Neospin Casino. They not only attract new players but also keep regulars engaged by adding extra value and excitement. For Aussie punters, these incentives can mean the difference between a casual spin and a longer gaming session, often stretching their bankroll further than expected. Understanding these offers is key to making smart decisions and maximising returns from your play.

Welcome Bonus for New Players

Bonus Details

Neospin Casino rolls out the red carpet with its welcome bonus designed specifically for newcomers. Typically, new players can expect a match bonus on their initial deposit — for example, a 100% match up to $500 plus some free spins on popular slot games like "Starburst". This boosts your starting funds, giving more chances to try different games without immediately dipping into your own cash.

Remember, this kind of bonus isn’t just a generous gift; it’s a tool to explore the site’s offerings thoroughly. It’s worth checking the exact percentage match and any additional perks like free spins, which can vary depending on the timing or specific campaign.

Wagering Requirements

No casino bonus is truly free, and at Neospin, wagering requirements apply. This means you must wager the bonus amount a certain number of times before you can cash out any winnings associated with it. For example, a 30x wagering requirement on a $500 bonus means you’ll need to place bets totalling $15,000 before withdrawing.

It’s crucial to read these terms carefully. Some games contribute differently towards these requirements — slots usually count 100%, whereas table games or live dealers might contribute less or not at all. This impacts your strategy; sticking mainly to slots can be the fastest way to hit these wagering targets.

Ongoing Promotions and Loyalty Programmes

Regular Promotions

Beyond the welcome bonus, Neospin keeps its players engaged with ongoing promotions. These can include weekly cashback deals, reload bonuses, or free spins giveaways on newly added or popular games. For example, on Wednesdays, you might find a cashback offer returning 10% of net losses up to $100 — a handy cushion if luck isn’t on your side.

Regular promotions encourage players to keep coming back and try new games without feeling it’s all just a gamble with their own money. They’re a way to extend play and potentially boost your bankroll over time.

VIP Schemes and Rewards

For loyal players, Neospin offers VIP schemes that reward consistent play. This often takes the form of points earned for every dollar wagered, which can later be exchanged for bonuses, free spins, or even cash. Higher-tier VIP members might get access to personalised offers, faster withdrawals, and exclusive customer support.

Such loyalty programmes create a sense of community and reward players who invest time and money into the site, making the experience more personalised and potentially more profitable.

Tip: Always check the terms and conditions tied to promotions and VIP rewards to understand playthrough requirements, expiry dates, and any game restrictions before you commit to a bonus.

To sum up, Neospin’s promotions and bonus offers provide a significant boost for players, especially Aussies who appreciate good value and fair conditions. From an appealing welcome bonus to ongoing deals and rewarding loyalty systems, these incentives form an important part of getting the most out of your time at the casino.

Payment Methods and Withdrawal Policies

Understanding Neospin Casino's payment methods and withdrawal policies is essential for anyone wanting to enjoy a hassle-free gaming experience. How you fund your account and access your winnings can make or break your overall impression of an online casino. Neospin offers a range of options tailored to the Australian market, ensuring deposits and withdrawals are both convenient and secure. Paying close attention to how these financial transactions are handled can save you headaches and waiting time.

Deposit Options

Accepted Methods in Australia

Neospin Casino supports several popular deposit methods suited to Aussie players. These include debit cards like Visa and Mastercard, and e-wallets such as Skrill and Neteller — both favourites for their speed and security. Additionally, Neospin offers direct bank transfers and the use of POLi, a local favourite that bypasses credit cards and enables instant deposits directly from your bank account.

Having multiple options means you can pick a method that fits your comfort level and banking habits. For example, if you’re wary of sharing card details, using an e-wallet might give extra peace of mind. Alternatively, POLi eliminates the need for credit or debit cards altogether and completes transfers swiftly, which is handy when you want to jump right into the action.

Processing Times

Processing times for deposits at Neospin are generally quick, with most methods reflecting in your account instantly. E-wallets like Skrill typically credit your account without delays, allowing you to start playing immediately. Credit and debit card payments also tend to appear within seconds to a few minutes.

However, if you go for a bank transfer, you might notice a wait time ranging from several hours up to a day, especially outside business hours or on weekends. Keeping this in mind helps you plan deposits ahead and avoid the frustration of waiting to play your favourite slots or table games.

Withdrawal Procedures and Limits

Verification for Withdrawals

Before Neospin processes your withdrawal request, they perform thorough verification checks to keep everything above board. You’ll likely need to provide proof of identity, such as a passport or driver’s licence, and sometimes proof of address like a utility bill. These steps comply with anti-money laundering laws and protect your account from fraud.

While this might feel like a bit of a chore if you’re keen to withdraw quickly, it’s a standard industry practice that safeguards your funds and personal information. Submitting these documents promptly will help speed up your withdrawal process.

Timeframes and Restrictions

Once verified, Neospin usually processes withdrawal requests within 24 to 72 hours. The exact timeframe depends on the payment method you chose. E-wallet withdrawals, such as to Skrill or Neteller, are often the fastest, sometimes appearing almost instantly once approved. Bank transfers and card withdrawals can take up to 5 business days, so patience is key.

Neospin also applies withdrawal limits, which might affect how much you can cash out at once or over a set period. These limits vary, but high rollers might want to check the specifics directly with customer service to plan accordingly. Being aware of such restrictions prevents surprises when you’re ready to take your winnings home.

Remember, smooth payment and withdrawal experiences hinge on selecting a method that suits your pace and being prepared with necessary verification documents. This approach ensures you can focus on playing, not banking hassles.

In summary, Neospin caters well to Australian players by offering familiar deposit options, clear processing times, solid withdrawal procedures, and sensible limits. This balance of convenience and security enhances player confidence and satisfaction every time they play.

Security and Responsible Gambling Measures

Security and responsible gambling aren't just buzzwords at Neospin Casino; they're the backbone of player trust and the site's reliability. In an environment where people entrust their money and personal data, knowing that your security isn't just an afterthought is critical. Plus, ensuring players gamble responsibly helps prevent the darker side of online gaming. This section homes in on how Neospin safeguards its users with top-notch data protection and practical tools that promote healthy gaming habits.

Data Protection Practices

Encryption Standards

Neospin uses industry-standard encryption, like SSL (Secure Sockets Layer), to keep your data locked up tight. Think of it as a digital safe for your personal and financial information. Without this encryption, every bit of data you input could be read by hackers hanging around unsecured networks. It’s similar to making sure your conversation isn’t overheard in a busy café by speaking in a secret language only you and your friend understand.

This encryption plays a vital role during deposits, withdrawals, or any exchange of sensitive information. For example, when you type in your credit card details on Neospin, the encryption scrambles it into gibberish that only the casino’s servers can decode. If you’re using public Wi-Fi at your local café, this sort of protection becomes even more crucial to avert data interception.

Privacy Policy

Neospin’s privacy policy is straightforward but comprehensive, spelling out exactly what information they collect, how it’s used, and who gets access. They’re committed to only collecting what’s necessary — primarily for account verification, secure transactions, and regulatory compliance.

For practical purposes, this means you can rest assured that your details won’t be sold off to marketing firms or splashy adverts aimed at you without your consent. The policy also guides users on their rights, including how to request access, correct data, or even delete their profile if they choose. This transparency shows a serious approach to player confidentiality and helps build trust.

Tools for Responsible Play

Self-exclusion Options

Neospin recognises that sometimes the best way to be responsible is to take a break. Their self-exclusion tools allow players to step away for a set period, which could be days, weeks, or months, depending on choice. During this time, you won’t be able to log in or access your funds — a sensible lock on temptation.

This isn’t just lip service; the self-exclusion process is easy to activate via account settings or customer support, and it’s designed to be irreversible for the chosen period. For players feeling burnt out or noticing their play getting out of hand, this option is an effective safety net.

Deposit and Loss Limits

To keep gambling within healthy limits, Neospin offers players the ability to cap how much they can deposit or lose over a defined period, such as daily, weekly, or monthly. Setting these limits helps prevent chasing losses and curbs overspending, especially when emotions start running high.

For example, if you set a weekly deposit limit of $200, once you hit that mark, further deposits will be blocked until the next period. It’s a simple but powerful way to stay in control and avoid headaches later on. You can adjust these limits yourself, but often with a cooling-off period to avoid impulse re-setting.

Responsible gambling tools are not about restricting fun; they're about keeping the game enjoyable and safe.

Customer Support Services

Customer support services represent the backbone of a positive online casino experience, especially at Neospin Casino. When players hit a snag, whether it’s a technical glitch, payment hiccup, or confusion over bonuses, quick and effective support is what keeps frustration at bay and trust intact. For casino staff and IT professionals, understanding how these support channels are structured can also give insights into the operational priorities of Neospin and its commitment to customer care.

Contact Channels Available

Live Chat

Live chat is often the go-to for immediate assistance at Neospin. It cuts out the wait and lets players get real-time help without leaving the website or app. For example, if an Aussie player encounters a problem depositing funds late at night, live chat can provide quick fixes or clarify account issues on the spot. This channel usually covers common questions and minor technical troubles but can escalate more complex issues to specialists if needed, ensuring a smooth, user-friendly experience.

Email and Phone Support

While live chat suits fast questions, some issues require detailed explanations or documentation, making email support crucial. Neospin’s email service allows players to send queries or complaints and receive thorough responses. Phone support adds another layer, ideal for urgent or sensitive problems where talking to a real person helps clear up issues faster. For staff monitoring quality, phone logs and emails provide tangible records to improve service over time.

Response Quality and Availability

Support Operating Hours

Neospin’s support operates around the clock, reflecting the global nature of online gambling and the different time zones Aussie players might be in. Continuous availability means no one is left stranded outside business hours, a huge plus for keeping customer satisfaction high. Casino operators often schedule shifts to maintain this 24/7 coverage, answering the bulk of calls, chats, or emails promptly.

Languages Offered

Multilingual support widens Neospin’s reach and usability, especially since many players come from diverse backgrounds. Providing support in English is a given for Australian users, but offering additional language options helps create a more inclusive environment and resolves misunderstandings effectively. This approach not only benefits players but also reduces repeated queries, streamlining the support workflow.

Quick and reliable customer support channels are non-negotiable in the online casino world. They transform player frustrations into satisfaction and help maintain a solid reputation for Neospin Casino in the competitive market.

By maintaining multiple, well-staffed contact channels with flexible hours and language support, Neospin boosts both player confidence and operational efficiency. This balance between accessibility and quality is crucial for any casino aiming to grow and sustain its player base in the long run.

User Feedback and Reputation Analysis

Understanding user feedback and reputation is essential when assessing Neospin Casino's trustworthiness and overall player satisfaction. For gamblers and casino staff alike, this insight sheds light on the real-world experiences that impact day-to-day interactions with the platform. Rather than relying solely on marketing claims, feedback highlights practical strengths and weaknesses from actual users, making it a valuable resource for informed decision-making.

Player Reviews and Ratings

Positive Experiences

Players often praise Neospin Casino for its smooth website navigation, quick payment processes, and diverse game selection. For example, a lot of Aussie users highlight the convenience of fast withdrawals using POLi or BPAY, which cuts down waiting time significantly compared to some other casinos. Additionally, the live dealer games get good remarks for being responsive and authentic, enhancing the feeling of an actual casino visit from home.

Positive reviews also frequently mention helpful customer support that’s reachable through live chat anytime. This kind of feedback matters because it reassures newcomers that assistance is close at hand when needed. As a practical tip, prospective players should look closely at detailed reviews pointing out such strengths, since they reflect how well the site functions beyond its flashy appearance.

Common Complaints

Like any online casino, Neospin isn’t without its glitches. Some users have reported delays in withdrawal verification during peak times, which can be frustrating if you’re eager to cash out winnings quickly. Others mention the wagering requirements attached to bonuses as being a bit steep, which can affect how easily promotions can be turned into real, withdrawable funds.

Noticing these complaints helps set realistic expectations. For example, a player might decide to avoid certain bonuses if they find the terms too restricting or plan their bankroll management accordingly to skip withdrawal delays. Staying informed about these common pain points can save users time and hassle, steering them clear of surprises.

Industry Recognition and Awards

Accolades

Neospin Casino has secured nominations and awards in categories related to new online casinos and mobile gaming offerings. These accolades demonstrate the company’s commitment to meeting industry standards and pleasing a broad audience. Recognition from well-known entities such as the EGR Awards or similar industry bodies provides a layer of credibility that casual player reviews may not capture.

Such awards are practical indicators for IT professionals and marketing specialists in the gaming sector, signaling where Neospin stands relative to competitors. They also reassure players that the casino is regularly audited and benchmarked for quality.

Community Standing

Within the online gambling community, Neospin holds a respectable position, especially among Aussie players. Forums and social media channels often mention the casino as a reliable choice when talking about game variety and payment flexibility. The community’s word-of-mouth recommendations often reflect an authentic reputation that advertising can’t replicate.

Understanding community standing is useful for customer support teams as well, as it can highlight patterns in common feedback or recurring issues that need proactive addressing. For marketers, it offers clues on what aspects of the service resonate best with the target audience.

When choosing an online casino like Neospin, balancing official commendations with grassroots player feedback gives you the clearest picture of what to expect.

Tips for Maximising Your Experience at Neospin

Getting the most out of Neospin Casino isn’t just about picking the right game; it involves smart strategies, especially when it comes to bonuses and bankroll management. These tips help players enjoy longer sessions without burning through their funds and increase their chances of a worthwhile payout.

Strategies for Using Bonuses Effectively

Understanding Terms and Conditions

One of the biggest pitfalls for players new to online casinos is jumping straight into bonus offers without fully grasping the terms attached. Neospin’s bonuses come with specific wagering requirements, game restrictions, and time limits. For example, a $100 bonus may require you to wager 30 times the sum before any winnings can be withdrawn. Knowing this prevents nasty surprises down the line. Always take a moment to scan for:

  • Wagering requirements: How much you need to bet before withdrawing.

  • Eligible games: Some slots count fully towards clearing bonuses, while table games might contribute less.

  • Expiry dates: Bonuses don’t last forever — acting within the timeframe is essential.

Making the Most of Promotions

Neospin regularly rolls out daily freebies, reload bonuses, and cashback offers that can pad your bankroll if you play smartly. Instead of gambling blindly, tracking promotion schedules and combining offers where possible maximises value. For example, taking advantage of a weekend reload bonus on popular pokies like Big Bass Splash can extend your playtime significantly. Setting reminders to check the promotions tab ensures you won’t miss out on fresh deals.

Managing Your Bankroll

Setting Limits

Bankroll management is the backbone of sustainable gambling. Setting daily or weekly deposit limits helps keep your spending in check, reducing the risk of chasing losses. Neospin offers built-in tools where you can set hard limits on deposits and bets, tailored to your budget. For instance, if you allot $100 a week for casino play, sticking to that cap prevents overspending even when luck isn’t on your side.

Avoiding Common Pitfalls

Going on tilt after a losing streak or chasing big wins can empty your account fast. Players often forget to step back and re-evaluate their strategies when things go south. Avoid increasing your bets impulsively or gambling with money needed for essentials. Instead, take breaks, set loss limits, and remember that online gambling should be fun, not a stressor. Practising patience and discipline will pay off more often than chasing quick wins.

Remember, Neospin is built to entertain first and foremost. Using bonuses wisely and managing your bankroll carefully are keys to enjoying the experience without facing financial strain.

With these pointers, players can approach Neospin Casino with a clear head, making every spin and bet count in the most rewarding way possible.

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